In-home consultation with an TechHelp Smart Home Expert
Shop in the comfort of your home. We'll bring the best of Google, Polk, Linksys, and more.
Complete purchases and get your products installed on the spot.
$49.99
Should you decide to buy products during your Smart Home Advisor appointment, your $49.99 fee will be credited towards your in-home purchase*
Every home is different. Our Smart Home Advisors will design a home upgrade plan to meet the unique needs of your household, powered by amazing experiences from top smart home brands.
646-548-1100
FREE
Phone consultation with a Smart Home Advisor.
Create a custom Smart Home plan with our experts.
We're your Smart Home simplified. Let us connect you to the things that matter. So you can enjoy all the benefits of a connected home like knowing when a packaged is delivered to unlocking doors with your voice, we are here to help.
1-Hour Consultation TechHelp Express Smart Home Advisor will help find the right smart home devices for you, suggesting the best products for what you want to do, from entertainment to home security.
Pre-appointment Survey A pre-appointment survey will be sent to help your technician personalize your shopping experience.
Smart Home Upgrade Plan We'll design a smart home upgrade plan to meet the unique needs of your household, from cameras, doorbells, smoke detectors and locks, to smart speakers and content streaming sticks.
Same-day Service You’ll have the ability to purchase products during your appointment, with the option to have your technician install it, set it up, and show you how to use it.
FAQ
What will my Smart Home Advisor cover?
Your Smart Home Advisor will help you find the right smart home devices for your home. During the appointment, we can help you as follows:
Test your Wi-Fi speed and check your wiring to make sure your home is compatible for connected home devices.
Recommend products and product combinations based on your needs and your home.
Help set up your account, download any apps needed and connect your devices to your account.
Answer any questions about existing smart home products, and connect them with any new devices.
How long is the appointment?
Appointments are typically less than an hour.
Do I have to buy anything?
There is no pressure to purchase anything. Should you decide to purchase qualifying services, your $49.99 fee will be credited towards your purchase. If you decide not to purchase anything, the $49.99 will cover your tech's visit and will not be refunded.
Can I buy something if I want to?
Yes! We can complete purchases and give you products on the spot. No trip to the store or waiting for shipping.
What products does TechHelp Express cover?
TechHelp Express specialize in smart home products, and will recommend products from our partners based on your needs.
Partners include: Google Nest, August & Yale Smart Locks, GE Smart Bulbs, Linksys, Klipsch Audio and Polk Audio.
Will OnTech install my products?
Installation service is not included with your Smart Home Advisor appointment. If you choose to purchase new devices during your appointment, you can either install them yourself, or purchase additional installation services from your OnTech Smart Home Advisor.
Can my Smart Home Advisor handle technical support for devices I already own?
No, your Smart Home Advisor appointment does not cover tech support. If you prefer technical support in-home, you can book a Diagnostic Service appointment.
Is this only for single-family houses? Will you come to my apartment/condo/townhouse?
TechHelp Express Smart Services offers solutions for all types of homes, including apartments, condos and townhouse.
*Customer will receive a $49.99 credit on their in-home purchase of any installation or service. Limit one $49.99 credit per customer.